PRAKASHCHANDRA MARU (lawyer) 19 January 2010
hello sir i got the internet connection with the telephone line and in the second bill i got the call charges 1914 it is impossible because we r the three members in the family and all have the cell phone personally i demanded the detail bill with the descripttion of the called call pls suggest what i should do i f i got the the phone number whom i dont know pls repy thanks
R.R. KRISHNAA (Legal Manager) 19 January 2010
It is impossible you could have got call charges for Rs.1914. Please check with your family members whether anybody used the download facility in the internet and could have downloaded from internet much resulting in the huge bill.
Bhartiya No. 1 (Nationalist) 20 January 2010
Sir, U can ask for CDR (Call Detailed Report) from your operator, If there is any discrepency, u can register complain at Nodal Office of the same Telcom Copmany, then to apellate authority of the same Telecom Co. If nothing happens then u may contact National Consumer Helpline Toll free no. 1800-11-4000 (U can also get the guidance at this no.).
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