vikram (process associate) 15 August 2014
Hi,
i've sent a package from delhi to orissa (sunabeda-2) through a courier company on 4 th aug . and its been more than 11 days and it's not delivered and their customer care is not even answering and i cant even track the consignment . i doubt that they have lost the package or stole . i'm thinking of sueing the firstflight company .
advise me what to do ? . shall i file a case in consumer court in delhi ? please advise
regards
vikram
Advocate Bhartesh goyal (advocate) 16 August 2014
Non delivery, short delivery or damaged/lost goods in transit is deficiency in services on part of service provider{courier company}. file complaint before District consumer Redressal Forum for relief of your grievances and also claim compensation towards mental and physical agony.
Sudhir Kumar, Advocate (Advocate) 17 August 2014
agreed with Mr Goyal
T. Kalaiselvan, Advocate (Advocate) 22 August 2014
First issue a legal notice to the courier company demanding the damages, cost and other reliefs, based on the reply you may proceed with a consumer case against them.
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