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Susamoy Mandal   10 April 2020

Phone call and whatsapp message

Is phone call or whatsapp message a legal medium of official contact inGovt. offices of West Bengal?


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 4 Replies

Sayantan Misra   10 April 2020

That depends on which office you are in. But generally, the officials do not regard whatsapp message as official communication. Email is a better option.

G.L.N. Prasad (Retired employee.)     11 April 2020

File RTI Application and seek a copy of such norms/ laid down rules/orders that considers them as communication channels.   However, email is certainly the best communication way that has legal sanctity, if that is followed by duly signed hard copy through registered post.  As already suggested in reply No.1, it depends on circumstances, as banks register such a Cell phone number and act electronically.

P. Venu (Advocate)     11 April 2020

What are the facts? What is the context?

Dr J C Vashista (Advocate)     13 April 2020

Such calls are admissible in evidence with a certificate u/s 65 B of Indian Evidence Act, 1872, which is applicable through out the territory of India, including WB.


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