Sridhar V Sridhar (Employee) 27 August 2023

Notice under consumer protection act

Can a consumer serve notice to seller himself under Consumer Protection Act? Or only through an advocate?

Quick Summary

Under the Consumer Protection Act, consumers are generally able to serve notice to sellers directly, without the mandatory involvement of a lawyer. While legal representation is not required, the consumer must clearly articulate the facts and their grievances in the notice. This allows individuals to pursue their cases independently, particularly in consumer forums which are designed to be accessible.

7 Replies

Advocate Bhartesh goyal (advocate) 27 August 2023

It's not mandatory that notice to anyone be issued through lawyer, it can be issued by Consumer himself.

1 Like

Sridhar V Sridhar (Employee) 27 August 2023

Super answer, thank you

T. Kalaiselvan, Advocate (Advocate) 28 August 2023

If the consumer is having knowledge about the legal language to issue the legal notice and has expresses the facts as well as his grivances in the notice, he can very well issue a legal notice on his own.

Dr. J C Vashista (Advocate ) 28 August 2023

I agree with the experts.

It can be served by consumer.

Real Soul.... (LEGAL) 28 August 2023

Cnsumer forum is socail forum and consumer can file complaint and follow its case itself no need of lawyer

Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 30 August 2023

Anywhere, any case to fight for one's own case either to send a notice or to fight in a court of a lawyer is not necessary. But you cannot fight for another unless you are a lawyer.

vasantharao venkatarao (Independent professional ) 31 August 2023

I agree. What is needed is a complete appreciation of facts and be able to allege the deficiencies and breaches that have happened .The notice can be issued by the Consumer himself.