Dear Mr Mukesh,
The query is too general open ended however for your guidance please note the following:-
I am assuming your claim to the money was valid. if the LIC has paid money to some one else instead of you that may be because of a mistake. You may write a complaint to the Zonal manager and send it through e-mail as well as registered post. Keep the postal receipt and download track report after delivery. In the complaint write down all the facts and your correct details. Request them to look into it and do the needful. Wait for at least 2 weeks.
If nothing happens or you don't receive any calls from LIC, then send a reminder to the zonal manager again and wait for 10 days.
if still no response is received from LIC, then file a complaint to the District Consumer Dispute Redressal Commission of your area. You can appear your self in non-essential dates and ask your counsel to be present in essential dates. The consumer court will do the rest. Please ensure that the complaint is properly drafted.
Shubham Bhardwaj (Advocate)
District & Session Court, Chandigarh
Punjab &Haryana High Court, At Chandigarh.
Disclaimer:- The opinion is only for guidance.