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Harpreet Singh Mohal (Dy. Manager)     31 July 2013

Fake item

Sir,


I bought a phone through an advertisement posted in a renowned online shopping website.

We met at a Bus Stand and the Guy showed me the phone. I checked the phone and handed over the payment to him. Now i found the phone to be fake.

I called him but he refuse to take it back. Please suggest what to do?

 

Regards,



Learning

 2 Replies

Adv Archana Deshmukh (Practicing Advocate)     31 July 2013

Did you confirm that the guy was the representative of the shopping website? Consult a local lawyer, give a legal notice to replace the phone if they does not comply then file a complaint in the consumer forum.

Prashant Agnihotri (Lawyer)     31 July 2013

File a case in a consumer forum,present all the important document such as bill,payment receipt etc


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