There was an incidence of theft of jewellery with us at Rajeev Chowk Metro Station on 2nd Nov, 2012. Immediately on the same day, I lodged an FIR with the police. But the police knowingly remained idle for 4 days and did not even forwarded the request to DMRC for CCTV footage even. This way they unnecessarily wasted time.
Getting annoyed with the attitude of the Police, I started enquiring through my own sources. Then, I came to know that there is a specific lady gang, who is creating nightmare for the passengers. I have informed the police in written about it, however the Police is not willing to take any action at all. They simply say that as per their record there is no such gang who is operating in Delhi Metro.
In fact, they have handled the case in such a way, that it has become almost untraceable now.
Now, I want to know what are the legal options available with me. Should I take the police to the consumer court for not discharging their duty and violation of my consumer rights.
Is there some better option available for me.
Please suggest.
Ravi.
Ph. 9718020853
