bank loan related

A person has discovered that someone named Akshay took out a consumer durable loan using their documents without their knowledge. Despite being told the loan was repaid, it remains outstanding for over 1.5 years, and the bank has placed a negative balance on the account. Advice suggests the loan is secured against the individual's documents, meaning they are liable. Options include recovering the money from Akshay, having him settle the account, or paying the debt themselves, as interest will continue to accrue. It's also recommended to lodge a police complaint against Akshay and potentially a bank employee involved.