We at TopconnectO recognized early on that the biggest challenge for self-employed professionals is often getting their name in front of their potential customer or client. In an era of Digital Marketing, Search Engine Optimization (SEO) and Social Networking, having a strong online presence is not only a necessity but also an essential tool for them to dominate and thrive in their practice.
Amongst the professionals we surveyed, we observed that they find these tasks daunting and expensive especially if they are new or less exposed to technology. Many of them are clearly missing out on these opportunities and ones that have applications and systems in place have either hosted them in data centers that have poor throughput or without sufficient adherence for cyber security, compliances and audit standards. We have a SAAS application that is hosted on Amazon AWS which is backed by HIPAA complaint PII safe data store that adheres to the highest standards in the industry.
Simple capabilities like having an online calendar where clients can view the professional's availability, request or reschedule appointments, getting notifications or reminders for pending appointments by email and SMS text messages have become a basic necessity. The ability to maintain customer case details and documents online and being able to share them with their colleagues or subject matter experts are not only convenient but is also essential for them to scale their practice and reduce the time to resolve complex situations.
An emerging trend we find in these traditional practices is that more and more professionals are engaging with clients who are geographically distributed. With the rapid rise in private businesses, one needs to engage with customers across national and state boundaries, it is now increasingly important for these professionals to transact with their customers online. Online Video / Audio conferencing capabilities and payment collection for services online not only reduces the need for expensive backend systems and back office staff but more importantly, it lets them to focus on their core competencies.
We believe that these capabilities do not have to be price prohibitive. We believe that these capabilities need to be commoditized, where they only pay for the services they need. We are introducing a revolutionary product that will solve many mundane tasks and will let them focus on growing their practice. We list services rendered by professionals for free in our online discovery portal that has an ever growing member community. Our services cost less than the cost of standard internet connectivity per month.
Our features at a glance
- A State-of-the-art Video and Audio conferencing to engage with your clients
- Online appointment scheduling
- Ability for you to publish your availability real time
- A secure digital vault for you to store your client records
- Ability for you to collaborate and share digital records with other subject matter experts in our network
- Exchange messages electronically and provide reminders for your clients and you about upcoming engagements
- We adhere to the highest encryption standards, for data both at rest and in transit,
- Our systems works with low bandwidth internet connections.
- Our services are accessible and friendly with mobile, tablets, Lap top and desk top devices
Our systems do not have any bias or preferential treatment for a professional, we treat all professionals equally. The only bias our system has is towards professionals' merit, his client feedback and on how active they are in our community.
Our mobile app TopconnectO is available in Google Play Store.
Come join our rapidly growing community.