cyber crime

Ritesh Rathod (Querist) 17 July 2017 This query is : Resolved
I am the victim of cyber crime some one transfer fund from my bank account without my knowledge. I never share my bank details to anyone. Its online fraud transaction. I inform the bank and police by formal application but they do nothing even not lodge FIR. what shouf i do? I come to know that i may complain to adjudicating officers under it act 2000? Help me to save my hard money .

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P. Venu (Expert) 18 July 2017
You may take up the matter with the Banking Ombudsman.

Rajendra K Goyal (Expert) 18 July 2017
Use RTI to get information from Police and Bank if it is a Public Sector Bank.

krishna mohan (Expert) 20 July 2017
if you have sent a written representation with evidence to Bank and Bank Grievance Officer, you can represent to Ombudsman of your region. You can file online complaint with evidence for remedy.

Kumar Doab (Expert) 03 December 2017
You have lodged complaints so the 1st necessary step is taken.

The Bank is under obligation to reply.

Kumar Doab (Expert) 03 December 2017
The Bank may not easily agree and may claim that say 3D password OTP was issued and breach of security is from your side...

You may need the support of a very able senior LOCAL counsel of unshakable repute and integrity specializing in such/consumer matters and having successful track record.....

Kumar Doab (Expert) 03 December 2017
You have posted many queries and seem to be quite mature in handling your matters...

You may go thru similar queries e.g;

http://www.lawyersclubindia.com/forum/Internet-fraud-72353.asp

download the judgments and relevant points...

Kumar Doab (Expert) 03 December 2017
Same Query;
http://www.lawyersclubindia.com/experts/Cyber-crime-and-service-deficit--645831.asp

Kumar Doab (Expert) 03 December 2017
For your academic interest you may go thru;

http://www.lawyersclubindia.com/experts/cyber-crime--647901.asp
Guidelines on Information security, Electronic Banking, Technology risk management and cyber frauds
https://rbidocs.rbi.org.in/rdocs/content/PDFs/GBS300411F.pdf
RBI; Internet Banking in India – Guidelines
https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=414&Mode=0

Kumar Doab (Expert) 03 December 2017
It may not be indeed unusual that a person has to initiate 35-40 threads on queries....on different matters...

It certainly gives impression that you need to be extra careful.
Use the information provided to you to defend your interest and be careful.
Wish you the best.

Guest (Expert) 04 December 2017
6 (six) vague and irrelevant posts without any solution on the part of Mr. Kumar Doab ( a fake expert with unreal name), is a very good example of playing a number game to add numbers to his posts, rather than any solution to the querist.

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