Claim rejection by mobile insurance company
Rohini
(Querist) 24 June 2016
This query is : Resolved
I had taken an insurance for my mobile which covers accidental damages as well. Recently I met with an accident in which my mobile got damaged. I was sitting on the back seat and my mobile was kept on the seat as I my bottoms did not have pockets. My claim got rejected on the ground of negligence as u should have kept ur mobile in your hand or some safe place. Can any action be taken against them?
Kumar Doab
(Expert) 24 June 2016
Have you written/spoken on recorded lines that 'my mobile was kept on the seat '?
Anyway you may show the insurance policy and its T&C to your counsel.
R.K Nanda
(Expert) 25 June 2016
File consumer complaint in CF.