Recovery of fee from client

Arun Singh (Querist) 23 August 2014 This query is : Resolved
I was working on a assignment with one company. The MD of company has signed engagement letter. After the work complete, they had given only half fee. The deliverable was decided in the engagement letter. We have sent our documents on the mail to client. The client didn't not respond anything on the same. Nor accepted the documents, nor rejected the same. Now when we are following for payment, they are saying on phone that work was done properly. However, they have used our work for their business development.

To get confirmation on mail, I have sent an email stating that if you have any issue with our work, please let us know. There was no response to this mail.

Now they are making the payment of balance fee, whether we can take any legal action in this case.

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Kumar Doab (Expert) 23 August 2014
This is usually what happens and this is the usual response.

If you have communicated from official email id at official email id then it is sufficient Or you may at the most download 'Received and Read' receipt.

If you have responded to their dissatisfaction conveyed by phone.......................by an official email then it should suffice.

Now you may conclude the matter by notifying that sufficient time has elapsed and your progrramme is being fully used but your full engagement fee is not paid..........and demand it in say next ............days by bank DD thru Redg. post.

Failing which you may approach your lawyer and issue legal notice and if required pull them to court of law.