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Incorrect higher value of e-stamp

(Querist) 26 February 2015 This query is : Resolved 
Hi,
I work in a bank and look after the e-stamp filing and generation. Due to shortage of manpower, I have to do both entry of data and also print of stamp. Today, due to lot of rush, I accidentally entered an additional zero, entered value of stamp as Rs. 16 Lakh in place of Rs. 1.6 Lakh and printed the stamp paper. Now I am in a fix as my manager is telling me to pay the amount. I am from a lower middle class family and would appreciate any assistance provided in this regard as I am in no position to pay the difference amount.
Thank you for your time and consideration.
malipeddi jaggarao (Expert) 27 February 2015
Your Manager cannot ask you to make good of the amount. You can cancel the stamp and bring it to the notice of higher authorities for cancellation and claiming refund from concerned Registration authorities. For every error there is a solution. Nobody can ask you make good of amounts when error occurred due to mistake.

Do your stamp vending machine at the Branch has that much balance of Rs.16 lakhs? I doubt. Please let me know what has exactly happened. So that I can give proper advice. You can reach me on my mobile No.+91 9703645555 if you feel to contact me.
Sourav (Querist) 27 February 2015
Dear Sir,
Thank you for your reply. The amount has already been deducted and the e-stamp paper printed. The manager is claiming that he has spoken to Stock Holding Corporation for cancellation of e-stamp but there is a 10% cancellation charge, which itself is Rs. 1.6 Lakh.
Dr J C Vashista (Expert) 28 February 2015
You should have taken a greater care, recheck and ensure (especially the amount when the value is so high) before giving the command of "print" on your computer.
However,the unused stamp papers can be returned to the Treasury and 90% of the value can be refunded through area SDM on application, if the authorities still insist upon payment of the stamp paper amount.
T. Kalaiselvan, Advocate (Expert) 02 March 2015
Mistake has been committed, now you look for ways to rectify the same.
malipeddi jaggarao (Expert) 04 March 2015
10% deduction is in normal cases. In this case, it is human error and you are employee. If properly represented by your higher authorities to the Stock Holding Corporation, they will waive this penalty. If a mistake is committed, you should find out the proper way to get it rectified. You can even directly talk to SHC and explain your position. Fear will not solve your problem. If your Manager is not capable of handling the situation with SHC, you meet his higher authorities personally and explain that you have committed the human error and it has to be settled by taking up the matter with SHC at appropriate authority. If you fear for repayment or disciplinary action, you cannot settle the matter at right time. Be bold, consult higher authorities, consult SHC and explain your position. You should give priority to settle the issue at the earlist possible time. The question of repayment this amount by you, or facing the disciplinary action(even if you pay back, the bank may still initiate disciplinary action) are different issues. It all depends upon finding a solution to get the waiver of this 10%. Certain Zonal Level/DGM level people can take up the matter for waiver with appropriate authorities at SHC. Please try in this direction. Be cool as if nothing has happened. Then only you can tackle the problem. If you entertain fear, hesitate to approach the SHC or bank higher-ups ultimately it will be a loss to the bank, and you will have to face more serious consequences for loss incurred by the Bank. Certainly there is a way out. Find out.
Rajendra K Goyal (Expert) 04 March 2015
You have option either to pay the 10% and take up the matter with the corporation through your manager for refund due to clerical mistake, secondly you can refuse the payment and face disciplinary proceedings for the loss to Bank.

Bank may not suffer and generally does not consider the loss caused by you due to rush.


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