Consumer case jurisdiction

Balasubramanian (Querist) 01 October 2014 This query is : Resolved
I travelled along with my wife and son between Bangalore to Kerala by KSRTC Bus.The bus broke down at Tamilnadu at night @3.45 a.m.I was made to travel by and offloaded at Tamilnadu by another KSRTC bus,after 1 hr,which was going towards Tamilnadu and asked to find my own transport to kerala.I have been corresponding to KSRTC,they have not resolved my dispute.I had booked tickets through my netbanking account in mumbai @ Mumbai.KSRTC operates bus services in mumbai,but do not have any branch in mumbai,but have facility for halting and resting for their staff,they have authorised booking agents in mumbai.Can I file a consumer case against KSRTC in mumbai?

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