I am having nearly 8 years’ experience in Business Development, Marketing, Client Relationship Management and Team Management in the Banking Industry. A strategic planner with expertise in designing systems & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls. Proficiency in monitoring various banking operations and maintaining long-term customer and client relationships through the provision of high quality service. Experience in managing retail asset banking functions like  Credit of SME loans, Audit Operations and Sales & Marketing (Personal; Loans, SME loans). Adept in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning.