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sujit   29 November 2022

Victim of train robbery ac2 tier coach due to unauthorized entry

Last month travelled from Prayagraj to Jaipur.Some unauthorised persons entered the coach and stolen our valuble  jewelry near Gandhinagar Jaipur railway station inside train.Reported to GRP Jaipur bery next day and FIR registered after delay of one month.Still investigation in progress

Can we approach Consumer court against Railways for defficiency in services due to unathorised entries  in attendant attire with no checks from Attendents and TTE.As we feel such incidents can be avoided if attendents and TTE responsible to check unauthorised entry carry out their duty dillegently.



Learning

 4 Replies

vijay sathya   29 November 2022

you can approach consumer court

Advocate Bhartesh goyal (advocate)     29 November 2022

Yes, it is Railways deficiency of services for which you can knock the doors of Consumer Commission.

P. Venu (Advocate)     29 November 2022

Nowadays, Railways are not providing attendants in AC Coaches. This certainly amounts to deficiency of service. And consumer court could be approached.

Sudhir Kumar, Advocate (Advocate)     20 December 2022

Yes.  You can move


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