I have vi 5g ready sim
they 5g available in hyderabad but not said exact location
I recharged plan but not getting 5g
signal showing 5g
now irony is I visited vi centre they said 5g available at shop but they not got 5g in my hand set
also when talked with consumer care they said not exact but indirectly that signal showing 5g but its latched
its so irritating
Hi Vijay! I can understand your concern. Regarding your 5G-related concern, as you have shared the location, currently 5G is not available at that location:***** However, we’re steadily expanding Vi 5G coverage across more areas. We truly appreciate your patience as we work towards bringing a high-quality 5G experience to your location. Even though the 5G symbol appears on your handset, we have a self-optimising network which switches to the best available network based on signal strength. Based on your nearby network sites, you will latch on to 5G or 4G networks so that you get the best network possible. In case you are not in a 5G coverage area or your network fluctuates between 5G and 4G, data starts getting deducted from your 4G data quota - Sana
