Dear Respectful Members,
Please tell me a solution to my problem:
on 2nd Dec I withdrew Rs.10,000 from IDBI Bank ATM using ICICI Bank ATM Card, however he machine dispensed only Rs.8,000 but my account debited by Rs.8,000. Follow ups with ICICI Bank did not gave solution, they are saying that IDBI has confirmed that entire Rs.10,000 was correctly dispensed. I wrote letter to ICICI Bank two times threatening to take legal action if my grievance not solved. Though 15 days elapsed after my last letter but no response from Bank so far. I want to take this issue to the appropriate forum, please let me know whether I can file complaint to consumer court to take the matter to Banking ombudsman. Though i dont want to take unjust enrichment, but i want to have some compensation for the mental agony undergone by me.