After some over zealous tried to crack password of Anil Ambani, Shahrukh Khan, Salman Khan, Amir Khan and Sachin Tendulkar the ITD department has been very tough with resetting of PW. Now one can reset password with
a) By answering secret question. Pw would be reset then and there.
b) By submitting acknowledgement number with corresponding bank account details. On validation the new password will be mailed to regd email id.
c) by registering digital signatures. New Pass word will be mailed to a) existing registered email id and/or b) new email id provided.
No other option is presently available.