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Sonika J   10 September 2026

Problem in obtaining death certificate

An aged person passed away in home (natural death). The doctor's death confirmation letter obtained. The burrial has to be done in native village, so the remains were transported through ambulance (private). The advance payment and final payment were done to the driver on Gpay. The family did not know that ambulance receipts is required for obtaining death certificate in city corporation office. The coporation requires doctor certificate, burrial certificate from VAO and ambulance receipt for processing death certificate. When the family approached the ambulance services, they are asking for extra Rs.15,000 money for giving ambulance receipt. The family's only proof is the gpay payment. Given the difficult situation, the family were not aware to record the ambulance number or photos of the ambulance, hence no such proofs are available. How to address this situation? Can the corporation office accept the gpay screenshots as proof for ambulance or can death ceritifcate be obtained without ambulance receipt? What other methods or actions can be taken to resolve this issue?


Quick Summary
A family is facing difficulties obtaining a death certificate after a natural death at home. They have the doctor's confirmation and burial certificate but lack the required ambulance receipt, as the service provider is demanding an additional £15,000 for it. The family's only proof of payment is a GPay transaction. This discussion explores how to address this situation, including submitting GPay screenshots, affidavits, and lodging complaints against extortion.

 2 Replies

T. Kalaiselvan, Advocate (Advocate)     10 September 2026

Print out the GPay transaction showing the date, time, transaction reference number/UPI Ref ID, and the recipient's name or phone number. Submit a notarized self-declaration affidavit signed by the family (the primary informant).

Meet the Sanitary Inspector (SI) or Registrar of Births and Deaths: Explain that the private driver is extorting money ($₹15,000$) for a paper receipt and that the law requires registration based on the Doctor's Form 4A and VAO Burial Certificate.

Address a written application to the Health Officer / Municipal Commissioner / Zonal Officer explaining the extortion attempt, attaching the GPay proof, Form 4A, and the VAO burial certificate.

Do not pay the extra $₹15,000$. This is illegal extortion.  

Send a clear WhatsApp/SMS message to the ambulance contact:"Payment of Rs. [Amount] was made via GPay on [Date] for transporting the remains. Please send the valid GST/Tax receipt for the amount already paid, failing which an extortion complaint will be lodged with the local police and transport department."

If they refuse, approach the local police station or submit an online complaint on the National Cyber Crime Reporting Portal (1930) or local police portal for extortion using UPI banking details. A simple police intimation copy citing extortion by the driver can be submitted to the Corporation office as proof.

Under Section 13 of the Registration of Births and Deaths Act, if there is a administrative delay or dispute over documentation, the Executive Magistrate / RDO can pass an order directing the Registrar to register the death based on the doctor's certificate and burial proof.

1 Like

Dr. J C Vashista (Advocate )     11 September 2026

Very well explained, opined and advised by learned expert Mr. T Kalaiselvan, I endorse and appreciate his accumen.


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