I need your advice on ICICI Bank miss selling products to their customer. My mom had a saving account in ICICI Bank Panchkula and ICICI bank agent contacted her to invest in wealth builder plan and told her it is traditional saving plan for 5 years and you will get 12-15% interest over it and based on good faith my mom invested 5 lacs in it. and now we received letter from bank that your current market value of your policy is 1.80000 as compared to invested 2 Lacs. It was really shocking for us and once we reached bank they never showed any seriousness and told us it is as per policy and showed us our signature on policy and said its better you go to court. It was very embarrassing to see that these culprits has no shame and fear in there EYES.
So could you please guide us should we lodge complaint in police station regarding dishonesty and miss selling to the customer against the agent
Go to consumer court against the bank for cheating customer
Thanks in Advance