Need help for a consumer court case

The treatment commenced in October 2022. The limitation period under the Consumer Protection Act is generally two years from the date on which the cause of action arises, but where the deficiency is discovered later or there is a continuing cause of action (for example, refusal to rectify the treatment), the complainant may seek condonation of delay by explaining that the defect became known only after obtaining an independent dental opinion.

From the facts stated, you appear to have a valid consumer dispute if you can establish that the treatment was deficient and the promised bite correction was not achieved due to inadequate follow-up or improper treatment. Obtain a written opinion from an independent orthodontist confirming that the bite remains uncorrected and explaining whether the deficiency has caused tooth sensitivity. Preserve all records, including invoices, treatment plans, photographs, and communications with the company. Send a legal notice seeking completion of the treatment without additional charges or a refund with compensation. If they refuse, you can file a complaint before the District Consumer Commission claiming refund, compensation, litigation costs, and reimbursement of any corrective treatment expenses supported by medical evidence. The success of the case will largely depend on the expert dental opinion and the documentary evidence demonstrating deficiency in service.