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DR. DIMPLE JINDAL (ADV.) (Advocate)     28 June 2013

Maximum time limit taken by ombudsman to settle dispute

Can any one tell that, what is the maximum time limit which a insurance ombudsman can take to settle a dispute? I have filed a complaint before 9 month's ago. But I didn't receive any hearing call from the ombudsman. Can I take any other support?


 2 Replies

Advocate Bhartesh goyal (advocate)     29 June 2013

The ombudsman shall pass an award within a period of three months from the receipt of the complaint. The awards are binding upon the insurance companies.send a reminder to ombudsman. 

DR. DIMPLE JINDAL (ADV.) (Advocate)     29 June 2013

I have filed a complaint nine month ago against the kotak mahindra old mutual life insurance co. I have send "early hearing" application for three times. But till now, I didn't receive any response. What can I do in this case? Please suggest me.

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