As we all know an agent is a mediator between insurance company and insurance buyers, so under following circumcentences in which category an agent will fall -
A) If there is any dispute between insurance company and agent, then is agent liable to file a case in consumer forum as a consumer of Insurance company (in scene of not paying extra monetary benefits) ?
B) if there is dispute between deceased agent's family and insurance company regarding not paying extra monetary benefit & club membership allowance so may his family file a case against insurance company in consumer forum ?
C) I've filed a such case in consumer forum but Judge has refused to register the case, and ask me to submit a paper which show/mention that L.I.C Agent is a consumer.
I'd a conversation with DO (Developing officer Mumbai) and he told me that in different condition agent fall in different categories, if he is selling a insurance to insurance buyer then he is mediator or financial adviser, but in case he is dealing and getting commission from insurance company in this condition agent being a consumer, I am confused over what is actual profile of agent please make it clean !