Dear sir
I had booked two ticket from hathidah to howrah on 12 nov and howrah to cst mum on 13 nov. Hathidah train and i missed the howrah to mumbai train bearrival arival of incoming train from hathidah.i tried to contact the station master to know the procedure to how we can cancelled the ticket but every one passing the ball to other.and after half an hrs he suggested me to file a tdr online only .till that time I tried to login but irctc fail. Then immediately I contacted to irctc customer care .and told about actual scene. They told that ur complain has been registered and file tdr when site is open .I had continues ly tried to log in and successful at around 1045. Athat time irctc replied that tdr has forwarded and it will took 90 days. After 10 days again I had received mail from that irctc that my claim has been decline due tdr filed late. And tdr file rules is within 2 hrs of actual train departure. In that case plz suggest me that can I logged complain agains irctc and where
