An educational company started business and printed student handbook. Many things are mentioned in that manual apart from major things like:
1. Complaints procedures on Criminal misconduct by college management.
2. Timescales to resolve the complaint. (Due to this, the management took 2 years to resolve a 3 days investigation issue thereby causing loss to the complainant)
3. How they deal with criminal activities/allegations in a college.
What section can I use in my complaint?
I want to use exploitation motive of that company, as their motive is to do whatever they want to do in the name of company policy, thereby, again to cause losses to the complainant.