Interest not paid

I have Dena Super Premium Current Account in dena bank ,  as per that any balance above 2 lacs , account holder will get interest   but due some  staff error , interest has not been  paid for almost 2 years , I have approached the branch  manager  five month back , but I see little progress , in spite  of branch manager efforts . Kindly suggest what I am suppose to do , should I approach  Customer Grievances / ombudsman / consumer forum. Can I claim interest on delay interest. Kindly suggest me


Sir ,

you can approach the RBI ombudsman  ..they will redirect your issue to the bank in priority .,


Suriya Kumar


You can approach RBI Ombdsman but from there you will get the relief of interest only.If you file complaint against Bank before District Consumer Redressal Forum,you will get the relief  of interest alongwith compensation towards mental agony caused to you due to  deficiency in services of Bank.




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