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Nischal   04 January 2017

Insurance company credited the claim amount twice

My father expired few months ago so we applied for the death claim (1 lack) from X bank and they processed the claim amount in my account in 15 days , now after one week they again credited same amount(1 lack) via neft. Now recently they called and are explaining that they have processed a accident claim also in this case my mistake and processed the claim of (1 lack) also and are asking for a cheque in return of the same amount .

Can i deny to return the money ?

what action they can take againt me in this case ?

What does the banking rules state in this matter .


 1 Replies

Kumar Doab (FIN)     04 January 2017

Repeated query:

Pls don't repeat and continue in one thread.

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