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Rahul   09 April 2017

Icici harassing my mother & sister

Hello, My name is Rahul & I'm based in USA. My father had taken a personal loan from ICICI Bank and has since disappeared without repaying. We did not know anything about this loan until he disappeared and we reported a missing complaint at local police station. The calls then started coming for repayment. It has been almost 8yrs now to his disappearance, we don't even know if he is alive or dead, ICICI bank has started calling our neighbors too. ICICI Bank also calls on my mother's & sister's office lines and harasses them. What disappoints me the most is that there is no protocol. ICICI bank gives loan without any proper checking if the customer has repayment capacity or not, & then harasses the family members. My mother went to the local police & they registered NC. If anybody here can help me would be great, else I will have to leave my studies and come back to India. Thanks.


 5 Replies

Kumar Doab (FIN)     09 April 2017

Record all calls.

Note down the numbers and handover to police.

Write under proper acknowledgment to CEO/MD of M/s ICICI Bank and instruct to write to supply to you the full name (First+Middle+sirname), designation, Namer of Company/establishment/employer (e.g. Bank/recovery agency), registration number,  address with pin code, office phone numbers with STD code, fax number with STD code, email id, mobile phone number,


Of person in M/s ICICI Bank that ordered to call everyone other than borrower (mother, sister, brother, neighbor, employer etc etc ) and person that made calls alongwith dates/time and notes/notings entered in their records and also why such harassment was perpetuated………………….and also Rules/Law of the land and decisions by court of law involving M/s ICICI Bank that empowers it or prohibits from such conduct…………

You may also report to RBI and handover the matter to your lawyer at your location specializing in civil/criminal matters to sue M/s ICICI Bank……………….

Kumar Doab (FIN)     09 April 2017

There are many threads on similar queries involving M/s ICICI Bank also at LCI that you can search at ‘Search’ option and download Contact details of RBI officials, corresponding guidelines and citations……………posted by me and other members/experts, also.


after 7 years of missing the man declared to be dead so if your father has taken loan from ICICI BANK JUST FILE an restrain suit under order39, R-1 before the conern civil court to restrain the bank to haress you........adv. R.B. CHOUDHURY-9764004033

icicibankcare (Bank)     11 April 2017

Dear Rahul,

We regret the inconvenience caused. We request you to email us your concern with your contact details on Please mention the UID (
a424sv) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team

Kumar Doab (FIN)     11 April 2017

“he disappeared and we reported a missing complaint at local police station.”

You have taken right step by lodging police complaint.

Hope you have the copy.

Or pursue RTI route to get a copy.

As suggested by Mr. RAMABALLABHA CHOUDHURY, you can approach civil courts for declaration of civil death.

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