guhan 15 February 2025

How to file the consumer complaint at the district consumer dispute redressal forum

Is it mandatory to file the consumer complaint at the district consumer dispute redressal forum online or offline through registered post or in person.

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Quick Summary

This discussion clarifies the process for filing a consumer complaint at the district consumer dispute redressal forum. While online filing is an option, you will still need to attend in person for further proceedings. Sending your complaint via ordinary post is possible, but using registered post or filing in person is recommended to ensure receipt and obtain an acknowledgement with a reference number.

2 Replies

T. Kalaiselvan, Advocate (Advocate) 15 February 2025

Even If you file the complaint by online mode you will be required to be present for further compliance in person.

Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 16 February 2025

You may send your complaint by ordinary post also. But in your own interest and to ensure that it is received at the Forum, you may send it by Registered Post or file it in person. If you file in person get an acknowledgement with a number.