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avinash (SE)     09 April 2012

Heavy internt use bill

Hello,

I have not used GPRS on my mobile. Still, Idea is saying you have downloaded the Data heavily which is causing the bill 8000. In fact, I have not downloaed anything at all.

I talk to customer care, senior officer. they are not ready to listen to me, instead saying you have to pay it.

I have not yet pay the bill.

What should I do?

please comment.

Avinash



Learning

 2 Replies

Ranee....... (NA)     10 April 2012

Ask them the detailed bill then you can check.Also check settings of your handset and make changes if needed.

adv.bharat @ PUNE (Lawyer)     07 May 2016

Take details of ur plan. Also cheque hand set setting of ur phone generally with out GPRS down load no internet use is possible.

Thanks


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