I have recently enrolled for a list of professional computer courses in Bangalore (Karnataka). At the time of my enrollment, the lady at the reception was very helping in providing some of the course related details.
The course fees paid is 28,000/-.
After my enrollment, I have started experiencing difficulties with this institution - they keep cancelling and rescheduling their classes as per their convenient. All of this was not informed to me by the person registering me at the time of registration. This according to me is "Fraud."
I have now requested for a full refund. The institution are not willing to consider my request and are also quoting their terms from the back of the receipt - "cancellation policy."
Please note: These terms are made available only on the electronically generated receipt which is generated after the payment is made.
So, net-net, the institution is posing to work in a way to cause loss and trouble to the student(s) while they make Money from us.
Please provide me guidance / details on Laws available and applicable for such fraudulent institutions in India.
Essentially, I intend to bring this institution to the applicable / relevant courts in Bangalore and request for a full refund.
Also please advise –
1. Am I eligible for a refund. (On bases that the institution did not warm me about their way of functioning - cancelling classes without notice)
2. In addition to refund, am I eligible for compensation? If so, what is the amount I can claim for? Fees I have paid is 28,000/- INR.
3. Which court should I approach and what is the procedure?
Thanks in advance.