srinivas s (SE) 13 January 2021

For insuance policy claim settlement

I have joint policy(me and my wife), she expired 4 years back, insurance people are asking for succession certificate for claim settlement, I already provided relinquishment deed to transfer my ownership rights to my kids. can you please suggest me do i really required succession certificate to claim the insurance. I am the nominee of the policy(joint policy, if something happens to me, nominee is my wife, if something happens to my wife, i am the nominee, as it is joint policy). Thanks & Regards Datt

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Quick Summary

A policyholder is seeking clarification on insurance claim settlement procedures after their wife, a joint policyholder, passed away four years ago. Despite providing a relinquishment deed to transfer ownership rights to their children, the insurance company is requesting a succession certificate. The policyholder, who is the nominee, questions the necessity of this document, especially since the FIR was raised in their name and they've legally transferred all rights to their children.

3 Replies

Pradipta Nath (Advocate) 14 January 2021

When there is no dispute in your stated facts, demanding succession certificate amounts to unfair trade practices. Approach the consumer commission.

G.L.N. Prasad (Retired employee.) 14 January 2021

First, make a complaint or grievance in their online portal. This is not fair. Have you received such a letter demanding such succession certificate or it is just oral demand. For the last four years why the claim was not settled?

srinivas s (SE) 15 January 2021

Sir FIR was raised on my name, so I gave the full rights to my kids. In these circumstances, do i need to submit any more documents like succession or legal heir to claim the insurance(giving the total settlement amount to my kids through RELINQUISHMENT DEED).