In case nomination is not made, and deposit is held by the deceased in his single name, it is not necessary to obtain succession certificate. RBI has advised banks to settle death claims upto certain limit approved by bank board, based on indemnity bond of all heirs and two or three guarantors/sureties having means more than the claim and affidavits, provided there is no dispute among heirs and there is no will. If will is there, one has to obtain probate from court. Most of the banks have fairly high limits say upto Rs.10.00lacs for settement of claim through indemnity bond.
If nomination is left, bank will obtain, dealth certificate, simple prescribed application, get the nominee identified by two of its clients, or a gazetted officer or a bank officer or a magistrate or on production of satisfactory proof of identification eg pan card, voter card, pass port etc and proof of residence. Amount will be paid by a/c payee demand draft or bankers cheque.