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Lalatendu Jena 15 January 2021

Customer rights

Sir, if a bank employee makes misbehave with a customer ,what a customer should do regarding such matter ?

Quick Summary

If you experience misbehaviour from a bank employee, you have clear customer rights. It's recommended to report the incident to higher authorities within the bank, providing full details. Additionally, consider filing an RTI application to obtain CCTV footage and formally report the behaviour to the controlling office.

3 Replies

Hemant Agarwal (ha21@rediffmail.com Mumbai : 9820174108) 16 January 2021

What your definition of "MISBEHAVE" ???? Keep Smiling .... Hemant Agarwal VISIT: www.chshelpforum.com

SIVARAMAPRASAD KAPPAGANTU (Retired Manager) 16 January 2021

Report the matter to the higher authorities with full details.

G.L.N. Prasad (Retired employee.) 16 January 2021

File RTI Application seek CCTV footage, and report on such behaviour direct to Controlling office. (Superior office).

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