There is a President's Helpline. You can register ur grievance there. However, this helpline itself needs help. After u lodge a complaint on it and if u hope to get the grievance redressed, u r badly mistaken. When the helpline was introduced, I was among the first few to enter my grievance there. Immediately, a reference No. was recd by me in my mail box. I was informed that the grievance had been forwarded to the concerned ministry/deptt. I am waiting since then, but years have passed without any result. The President's helpline does not entertain reminders or follow up, and the deptts do not respond. I am thinking of asking the President's secretariat under RTI Act, the expenses being incurred in maintaining the help(less)line-an exercise.in futile
Similar is the story of PMO, which acts like a Post Office and gets u a reply from the bureaucrates, who r in the root of ur grievance. On getting the same old reply being docketed again, one feels disgusted like me.
Railway Service Pension Rules lay down that if there r certain dues against an ex employee, even Gratuity must b paid 2 him within 3 months from the date of retirement, after calculating and deducting the dues. In case there is difficulty in calculating the exact amount, an approximate amount but not abnormally high, may b estimated and deducted. In my case, after my retirement in 1993, a reply came from the DRM/NR/Luck in 1998, and that too when a petition had been filed for realisation of Gratuity, PF etc., telling the court, BILL for GRATUITY HAS BEEN PASSED (in Jan 1998, i.e. after 5 yrs of retirement) AND NOTHING REMAINS DUE. The reply further added that there was a SLIGHT DELAY (period of 5 yrs was a slight delay!).The learned court failed to take cognizance of the MISGUIDING averments, and was PLEASED to pass order in 2001 directing the DRM to pay whatever was due. Thanks to the CUNNINGLY drafted reply. Now the Hon'ble HC is deliberating on the matter since 2001, where the DRM is repeatedly making same misguiding averment. Strangely, a benevolent Personnel officer in the Railway is posted who arranges payment of Gratuity in 2008. Are these not sufficient evidences of CRUMBLED ADMINISTRATION, JUDICIAL SYSTEM and GOVERNANCE?
Is there any hope of revival in our rotten SYSTEM?