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Godwin (Manager)     21 October 2014

Credit card fraud charged by axisbank

Hi,

My credit card is blocked in January 2013. Three transaction happen on that card number on 1st October 2013. I do not receive alert from bank during transaction. But a statement on email on 10th October about the transaction.

Bank says they will take 120 days to investigate and if the investigation turns in my favour then only will I receive credit.

Police says its the problem of bank and are not registering an FIR against this matter.

How should I go about? This is causing unwanted stress as I have no fault and avoiding the payment till investigation will only affect my credit rating. 

Assistance appreciated. Thank you

 

 

 



Learning

 2 Replies

sridhar pasumarthy (ADVOCATE)     21 October 2014

Go through the information at the following link.

https://drive.google.com/file/d/0B5vWGtQ14k1BeC1MRnRLQmVHWG8/view?usp=sharing

RAKHI BUDHIRAJA ADVOCATE (LAWYER AT BUDHIRAJA & ASSOCIATES SUPREME COURT OF INDIA)     26 March 2015

First tell me

1. How did u know that ur card got blocked?

2. when ur card got blocked had u made any complaint to the bank?

3. After getting knowledge of transaction whether u had made any complaint in written to the bank?

First reply me & then I'll b able to suggest you what to do.


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