In the consumer protection ACt,
Sec.2(1)(o) exclude from the word 'service' those services which are rendered free of charge or under a contract of personal service....
Pls tell whether during the warranty period, an article is submitted for free servicing and during such provision, the company damaged the article & is not replacing the same. Is the petition is tenable under the Act B'coz it doesn't includes in its ambit those services which r provided free of charge and in this case the malafide is committed during the provison of the service during the warranty period which is free....????
Also tell what is the meaning of personal service.!!!