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V.T.Venkataram (Advocate and Consumer Activist)     02 December 2012

Consumer forums entitled to entertain telecom grievances, sa

Consumer forums entitled to entertain telecom grievances, says Commission

The Tamilnadu State Commission has , in an historical judgement has pronounced that Consumer forums entitled to entertain telecom grievances, says Commission




 5 Replies

Rajneesh Malhotra (Advocate)     02 December 2012



Even Hon'ble Punjab State Commission at Chandigarh, had distinguished the Hon'ble Apex Court Judgement in many cases where the dispute was not regarding the bill amount, but these judgements were overturned by the Hon'ble National Commission.


What we need is review of the judgement of the Hon'ble Apex Court or an amendment of the Act by the parliament.


Attached File : 371532379 telecom nc.doc downloaded: 85 times
1 Like

hari sri chunduru (advocate)     07 December 2012

 reliance cannot directly file a criminal case against the person who are due from its customers it cannot restore to revenue recovery act also but consumers forums can entertain telecome comoplaints there are several apex court judgements

Kumar Doab (FIN)     06 August 2014

Thanks to Mr. Venkataram for initiating this useful thread and Mr. Malhotra and Mr. Chunduru for their contributions.



DOT has notifed that DCDRF are competent to deal with disputes with individual telecom  customers and telecom service providers.

This can be accessed at:

and can be downloaded from :


Kindly provide the link to the cited Tamilnadu and Supreme court decisions.

Attached File : 104449121 doc040214-002 0.pdf downloaded: 56 times

Kumar Doab (FIN)     06 August 2014

Kindly post the judgments/decisions.

V.T.Venkataram (Advocate and Consumer Activist)     06 August 2014

Government of india notification attached 

Attached File : 104479998 govt of india notificattion.pdf, 104479998 govt of india notificattion.pdf downloaded: 79 times

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