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jayaseelan (Team Manager)     31 January 2013

Consumer complaint regarding the faulty product

               Bought a product as recommended by HDFC Smart BUY on December 26 th 2012..Received a faulty product(Rs.1000 - ROTI MAKER) and speaking to HDFC Smart BUY for replacement and compensation for more than two months and still no Solution...FLipkart nd EBAY works for the customer/consmer and resolution is provided asap.  but HDFC smart buy works for the merchant and still no resolution provided..

   Is it possible to file a consumer case. I contacted teh merchant and HDFC smart buy the saem day

 

 



 1 Replies

R.K Nanda (Advocate)     02 February 2013

yes, u can file CC.


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