you can also register a consumer complaint online through the following steps.
Website
The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). It is a com plaint and grievance redressal system run by the Consumer Co-ordination Council and supported by the Department of Consumer Affairs, Government of India.
Registration
To lodge a complaint, the consumer has to first register ..
The nature of the complaint, the details of any people involved and supporting documents can be attached to the online complaint. The consequences and relief sought can also be indicated
Status
Once submitted, complaints are assigned an electronically generated number. This can be used to track the status of the complaint until it is resolved.
. Points to note
* Multiple complaints can be filed using the same log in credentials and can be tracked online.
* The messages sent to the brand and consumer are also available for viewing to track progress.
* Complaints can be filed in both Hindi and English.