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Nick Arya TV   20 October 2021

Case against Subway for cockroach in food


I had an incident where I ordered food from Subway and it had a cockroach in it.
I want to file a case against them for damages.

Kindly guide.
Thanks and regards.

 5 Replies

Rama chary Rachakonda (Secunderabad/Highcourt practice watsapp no.9989324294 )     20 October 2021

You have to present clear evidences and send a legal notice to the concern. 

MPS RAMANI (Scientist/Engineer)     20 October 2021

You can file complaint before the District Consumer Forum having jurisdiction for deficiency of service. But the problem would be evidence and witnesses. You send them a legal notice preferably through a lawyer. Subway is a reputed organisation. They may not like adverse publicity affecting their business. They may try to settle the matter out of court. On the other hand if they decide to fight it out, they can go even up to the Supreme Court. You cannot afford that.

Nick Arya TV   20 October 2021

I have pictures and videos of the food item with the cockroach in it.

I even have emails from Subway employees, apologizing for the incident.

MPS RAMANI (Scientist/Engineer)     20 October 2021

Send a legal notice preferably through a lawyer.

Adv Praveen Kumari (Advocate)     21 October 2021

first send legal notice to subway and online food provider office
if they didn't reply then you can file complaint in consumer forum as well as revoke civil remedy for compensation.
hope it will be helpful to you
for further assistance please contact me on my number.

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