Hi I am Vijayalaxmi. I tried to withdraw money of Rs.2,000/- from AXIS Bank ATM(which is located in Chittor opposite to Rail way station on 10-11-2013) with SBI card of Anantapur. I did not get the money but I got a sms alert that the money has been withdrawn after 20 mins. Unfortunately I have thrown the slip also. I thought the bankers will revert me the amount within 3 days but they didn't revert. I made complaint in my home branch of SBI Anantapur. They had kept 2 times complaint and followedup but still I didn't get the money. The AXIS bank send reply in this way that "Attended and Closed". There is no clear explaination in that. I made a call to customer care and complained. But no use I didn't get my money back.
Every one are telling to approach Consumer forum. I don't know how should I proceed. Please let me know in which way I will get my money back.