I am a returned NRI from London .I am an account holder of Vysysa/Ingvysysa since my childhood kiddy bank account/basic account that dates back to 1984 or 1989 and we are also the building owners for the same bank at Holagunda of Kurnool district, Andhra Pradesh. I was away from the country by my profession from 2005 to 2012. My account no.319010004356 and it was connected for my revenue receiving from India and also abroad
When I went for auditing in 2012, to my surprise, I find my account operated and transactions for an approx total amount of INR 24 Lacs are carried on regular basis while I was absent for many transactions, being away in a different country and then the manager refuses to give me the photocopies of the vouchers for the same to get them scrutinized and cross checked for my signature.
I have neither given POA or a Mandate to anybody and it is neither a joint account .
Sir,where do i file the complaint,bangalore where the head office is located?or the jurisdication of the bank.? I filed the case with the customer care of the bank and also the banking ombudsman but is did not help me.i enclose the BO answer
Banks are places to cheat gullible NRI persons who do not track transactions on their accounts. The culprits may be inside the bank or some others unconnected with the bank. You have to make criminal complaint at the territorial jurisdiction of the bank, and get the matter investigated by the police.
I tell you what might be happened.I saw a similar incident. A Bank Manager in my city was very wise.He first fetch the list of account holder of his branch who are not doing any transactions from a long period. Now He decided to use their money and invested in some Market.and after using their money when he got the profit also he deposited their money back into their ac.
so If you will file a criminal case you will get to know that whatever i was saying is right.
Banking Ombudsman or Consumer Courts may not help you in this matter. Since the amount involved is large CBI Court may take cognizence of the said Bank fraud. Proceed through an expert advocate in criminal side.