I had bank account with Leading private sector Bank . I did stop operating it about 8 years ago . So bank marked it as "Dormant account "
when i approached bank to close it they told me that i need to activate account before closing account .
To activate account i need to submit an Identity Proof as well as address proof .
My Identity proof has exactly same address written in my Bank account ., However my address proof has old series of house number with same street address .. (local muncipal corporation have allotted multipe numbers to every house)
So bank is denying to accept it as valid address proof .
what is the possible remedy in above circumstance?