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PRAVEEN KUMAR SINGH   25 April 2020

ABUSING RECOVERY OFFICER OF DHFL

I have taken a housing loan from DHFL and was repaying the pre-EMI
to them, but due to fund shortage I was not able to pay 2 consecutive EMI. After that some representative came to my office and met me personally and I assured them to clear the dues soonest.
But one of them called me on Sunday and threatened me to kill if I don't pay by Monday,hearing this I started recording this conversation and I also repeatedly confimed his name. He abused me and my family very badly.
Now I have stopped to pay the EMI what can I do now.


Learning

 7 Replies

Vishnu P Sopanam   25 April 2020

Try to pay atleast one EMI.so that your account will not turned npa.if they behave rudely you can Lodge a police complaint.No collection agencies/executives can threat the customers for non payment.if they threatened to kill you it is a serious offence

PRAVEEN KUMAR SINGH   25 April 2020

Can I file a complaint with the police or directly to the court against the company

PRAVEEN KUMAR SINGH   25 April 2020

They have also insured me with their sister concern PRAMERICA DHFL amounting to the total loan amount of 30 lakhs.

PRAVEEN KUMAR SINGH   25 April 2020

I have recently paid one EMI, as the current recovery officer is very polite

PRAVEEN KUMAR SINGH   25 April 2020

But I want to settle this issue by filling a defamation case

Vishnu P Sopanam   25 April 2020

you can file a complaint in the police station.better to consult a prudent lawyer before going for a legal battle

PRAVEEN KUMAR SINGH   25 April 2020

Thanks a lot

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