4 year 11 months 15 days is eligible for gratuity ???

If leave application is submitted and you have acknowledgment and it is not declined in writing to you/or approved, it is counted in period of service.

If you have worked for 4Y8M, you are eligible. Saying,asking,telling etc are all verbal mode of communication and are difficult to prove.

You may submit a gentle communication addressed to good offices of appointing authority,MD narrating all previous representations (mention names/dates) and conclude that 'Notice of Determination of Gratuity' and payment of Gratuity has not been supplied to you till date and is delayed.

You may add that FormI is attached.

Submit everything under proper acknowledgment.

You are eligible for interest on delayed period @10%pa.

If you are unable to resolve lean on your able labor law consultant.

You are eleigible to claim gratuity if in all these more than 4 years work at any  time you've continuously worked for a period o f 240 days or  190 day  including holidayss in the preceding year of leaving the organization.

Hopy your matter is resolved.