I have filed a case in Consumer Court against one credit card company for fraudulent usage of my card. It was used by some unknown person somewhere during COVID time and the credit card company had been deficient in service. During the last date the President of the forum said "You settle the matter with the company", which I refused since I had not utilised the card at all.
Can I make an application and submit during the next date that the President suggested to me to settle the matter with the card company and I had refused to do since I had not utilized the card at all.
Is there any special format etc. to put the matter on record. I request the learned members in the group to advise me..