Safety n security violation of student in residential school

Guest (Querist) 05 November 2017 This query is : Resolved
My 10 years old kid admitted to India's top boarding school. 6th month kid reported Bad Touch by Hostel warden and Kid's behaviour was changed. Active cheerful kid changed to gloomy. Parents with High hopes reported the matter to Principal and requested to take necessary corrective actions within School premises to ensure security and safety of the kid so Kid can pass next 6 months in the same Hostel with secure, safe and conducive atmosphere.
Principal called parents to meet from other city and in meeting Principal told the parents that kid is mis-interpreting the touch by warden and on further talk by the parent, Principal said bring your child to enquiry commiitee. In enquiry commiitee all members present reportable to Principal and with parents permission asked queries for 35-40 minutes back-to-back on which parents thought The Information which they extracted from the child very gently and softly in number of days and here in enquiry how they are grilling the child and why they allow them because parents putin very Hard efforts to bring a single smile on mental traumatic child.
On seeking path forward for safe and conducive atmosphere, school people said they will discuss internally and meeting over. Then for the days no reply from the school. Kid is not going to the school (As per residential school rules, Parents drop the school at the gate and have no access to the kid after that except weekly once callup day then without confirmation on security they cannot drop kid to the Hostel).
When parents again wrote the Principal and asked without confirmation and no corrective actions on safe atmosphere from her side, they are unable to drop the kid to school hostel and kid is suffering school loss and going through mental trauma so please refund full fees as they will seek admission in another school and their they have to pay so pls to resume child studies refund fees.
And this email went to president of the school, Child ministry, child helpline.
After 15 days, Principal filed FIR, not sure on what basis as maintaining safe atmosphere within the school is HER work. Now Police is calling parents for statements recording. Parents are working on resuming child school, and other logistics. NOW THINGS ARE COMPLETELY STOPPED. Child is not going to school, School is not answering on fees refund and FIR was not filed by the parents then why their statements are needed. Parents reported the matter to the Principal and awaiting her reply. Please advise.

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