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Consumer forum complaint against telenor(uninor)

(Querist) 10 February 2016 This query is : Resolved 
Hi All,

In recent past I faced a small issue with my Internet service provider (Telenor India).

I have emailed my concern to their customer help desk team and also to appellate authority. I have sent the screen shots of issues I faced while trying to recharge my mobile for internet offer ONLINE.

Initially they did not responded for 2 days. In anger I have used a single word (IDIOT) against them in a email. (I have that email copy with me)

Now the issue got side tracked and they replied me saying that I have hurted an women employee(whereas its not true). and the main issue got side tracked.

I have copy of screen shots about issue i faced and also emails I have sent and also remainder emails.

1)In any way can you guys help me to win over Telenor India. Even though amount is very less I want to teach a lesson that they have to improve their services.

2)Can filing a complaint in Consumer forum website help me with this ?

3) Any other thoughts/suggestions ?
Isaac Gabriel (Expert) 10 February 2016
Report to TRAI


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